iqz9x Terms and Conditions
Please read these terms and conditions carefully before using the iqz9x platform. By using our services, you are considered to have agreed to all of these terms.
Introduction and Acceptance
Welcome to the iqz9x website and services (collectively the "Platform"). These terms and conditions ("Terms") form a legal agreement between iqz9x ("we", "our") and any person using the Platform ("you", "user").
By registering on or using the iqz9x platform in any way, you confirm that you have fully read, understood and agreed to these terms. If you do not agree with these terms, please do not use the platform.
Age Restriction: For persons aged 21 and above only. Minors are not permitted to open an account and any such account will be closed immediately.
iqz9x reserves the right to change these terms at any time. A notice will be posted on the platform for important changes. Continued use of the platform after any change will be considered acceptance of the updated terms.
Account Registration and Eligibility
Registration Requirements
To create an account and enjoy services on the iqz9x platform, the following eligibility criteria must be met:
- You must be at least 21 years of age.
- You must be a legal resident of Bangladesh.
- One person may open only one account.
- Accurate and truthful information must be provided at the time of registration.
- You must keep your account password and login details confidential.
- You must have no restriction on using online gaming under applicable local law.
Account Verification
iqz9x may request identity verification (KYC) at any time. In such cases, you may be required to provide the following documents:
- A copy of your National Identity Card (NID) or passport.
- Proof of current address (utility bill or bank statement).
- Proof of ownership of the payment method.
iqz9x reserves the right to place withdrawals on hold until verification is completed.
Multiple Accounts Prohibited: If a person is found to hold more than one account, all accounts will be cancelled and the balance may be confiscated.
Deposits, Withdrawals and Payments
iqz9x ensures easy and fast payment methods for players in Bangladesh. All transactions are completed in Bangladeshi Taka (৳/BDT).
| Transaction Type | Payment Method | Minimum Amount | Processing Time |
|---|---|---|---|
| Deposit | bKash, Nagad, Rocket, Upay, Bank Transfer | ৳100 | Instant |
| Withdrawal | bKash, Nagad, Rocket, Upay, Bank Transfer | ৳500 | 5-30 minutes |
Deposit Terms
- The minimum deposit amount across all payment methods is ৳100.
- The owner of the deposit account and the owner of the iqz9x account must be the same person.
- Deposits through third parties are strictly prohibited.
- Deposit amounts are generally credited to the in-game balance instantly.
Withdrawal Terms
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally completed within 5 to 30 minutes.
- Withdrawals will not be processed if the wagering requirements related to a bonus have not been met.
- Withdrawals must be made to the same account from which the deposit was made.
- Withdrawals may be placed on hold until verification is completed.
Fraudulent Activity: If money laundering or any other fraudulent activity is suspected, iqz9x reserves the right to suspend the account and cancel transactions.
Bonuses and Promotional Offers
Welcome Bonus
iqz9x offers new members a 150% bonus on their first deposit up to ৳10,000. The following terms apply to this bonus:
- The first deposit must be at least ৳100 to receive the bonus.
- The wagering requirement for the bonus is 10 times (10x).
- If the wagering requirement is not met within 30 days of receiving the bonus, the bonus may be cancelled.
- Each account will receive the welcome bonus only once.
- If a withdrawal is made before the welcome bonus is earned, the bonus will be cancelled.
General Bonus Terms
The following general terms apply to all promotional offers:
- Bonus offers are valid only for the period specified by iqz9x.
- Multiple bonus claims from the same IP address, device or household are not permitted.
- iqz9x will have the final say on any irregularities related to bonuses.
- iqz9x reserves the right to change or cancel bonus offers at any time.
- iqz9x's decision is final in matters of bonus granting and cancellation.
VIP Program
iqz9x's VIP program has five levels — Bronze, Silver, Gold, Platinum and Diamond. Each level comes with various benefits including weekly cashback. iqz9x reserves the right to change the terms of VIP membership.
Betting and Gaming Rules
General Gaming Terms
Casino games, slots, cricket betting and other games are available on the iqz9x platform. The following rules apply to all games:
- If the internet connection is lost, ongoing bets are generally settled automatically by the system.
- If a result is voided due to a software error or technical issue, the bet amount will be refunded.
- Once a bet is confirmed, it cannot be cancelled.
- iqz9x game results are determined by neutral Random Number Generator (RNG) technology.
- If evidence of a technical error in a game result is found, iqz9x reserves the right to review it.
Sports Betting
The following terms apply to betting on cricket, football, kabaddi and other sports:
- Odds are variable and may change at any time before an event begins.
- If an event is cancelled, the bet amount will be refunded.
- Bets may be rejected due to technical issues during live betting.
- Bets associated with match fixing or similar fraudulent activity will be cancelled.
Responsible Gaming: Gaming is for entertainment. Set your own limits and do not bet beyond your means. Visit our Responsible Gaming page for more information.
Prohibited Activities
The following activities are strictly prohibited on the iqz9x platform:
- Creating multiple accounts or using another person's account.
- Misuse of the bonus system or bonus arbitrage.
- Match fixing, collusion or use of fraudulent strategies.
- Using the platform for money laundering or illegal financing.
- Attempting to manipulate the system using software or any automated method.
- Registering with false information or concealing identity.
- Conducting transactions in the name of a third party.
- Attempting to hack the platform's security systems or software.
Involvement in any of the above activities will result in immediate account closure, possible confiscation of balance and legal action where necessary.
Privacy and Data Protection
iqz9x gives the highest importance to the privacy and security of your personal information. All data is protected through SSL encryption technology.
Data Collection
We collect the following information during your use of the platform:
- Personal information provided at registration (name, address, contact details).
- Financial transaction details.
- Gaming activity data and history.
- Device and browser information.
Use of Information
Collected information is used solely for service delivery, identity verification, fraud prevention and fulfilling legal obligations. Read our Privacy Policy for more details.
Account Security: Do not share your password or login details with anyone. If you suspect unauthorized access to your account, contact support immediately.
Account Closure and Suspension
Closure by the User
You may contact our support team at any time to request closure of your account. It is your responsibility to settle any pending bets and withdraw any available balance before the account is closed.
Closure or Suspension by iqz9x
iqz9x may suspend or close an account for any of the following reasons:
- Violation of these terms.
- Evidence of fraudulent activity.
- Provision of false information.
- Failure to cooperate with the verification process.
- Legal or regulatory reasons.
iqz9x reserves the right to confiscate the balance in proven cases of rule violations.
Self-Exclusion
If you are experiencing a gaming problem, you may request to have your account restricted or suspended for a specific period. This is an important part of the responsible gaming policy.
Limitation of Liability
iqz9x makes every effort to operate a safe and reliable platform. However, iqz9x is not liable in the following situations:
- Losses caused by internet connection failure or third-party server issues.
- Losses caused by malware or security vulnerabilities on your device.
- Financial losses caused by the user's own negligence.
- Unavoidable circumstances (force majeure) such as natural disasters, war, or government restrictions.
- Dissatisfaction with game results — gaming does not always guarantee winning.
Gaming for entertainment: Gaming is a form of entertainment, not a source of income. Always play within your means and do not chase losses.
Dispute Resolution & Legal Matters
Complaint Filing Process
For any complaint or dispute, contact our support team first. Most issues are resolved quickly and amicably.
- Complaints can be submitted by email or via 24/7 live chat.
- When filing a complaint, please include relevant details (account ID, transaction date and amount).
- iqz9x will review the complaint and communicate a decision within a reasonable time.
Applicable Law
These terms and conditions are governed by applicable law in their formation and interpretation. If a dispute cannot be resolved through discussion, it will be settled in accordance with iqz9x's jurisdictional policy.
Partial Invalidity of Terms
If any part of these terms and conditions is found to be legally invalid, the remaining parts will continue to be fully effective.
Amendment & Updates to Terms
iqz9x reserves the right to amend these terms and conditions at any time. Amended terms will take effect from the date they are published on the platform.
- Users will be notified of significant changes via email or through the platform.
- Continued use of the platform after any amendment will be considered acceptance of the new terms and conditions.
- The date of the most recent amendment will always be stated at the top of this page.
It is recommended that you review this page regularly so that you remain aware of the latest terms and conditions.
Contact Us
If you have any questions or need clarification about these terms and conditions, please contact our support team. We provide support in Bengali 24/7.
Live Support
24/7 Bengali Live Chat
Email Support
For more information, please also visit our FAQ page, Privacy Policy, and Responsible Gaming page.